Frequently Asked Questions - Bridal Gowns

Why should I shop at The Henry's instead of online where I found the same gowns for less?

Prices significantly lower than those found at an authorized bridal boutique should be a red flag raising suspicion.  Anyone can create a web site that looks official, but beware of those that are too good to be true.  Visit the following link to the Mori Lee website to read their warning about unauthorized websites:  http://www.morilee.com/beware

Does The Henry's have a payment plan?

Yes.  Gowns purchased from our stock require a deposit of 25%.  Gowns to be ordered require
a deposit of 50%.  The balance should be paid within six months or before you take your gown out of the store.  Gowns must be paid in full prior to the beginning of alterations. 

Do you offer package discounts?

Yes.  When you purchase a full-priced wedding gown from The Henry’s, bridesmaids, mothers, and flower girls will receive a 10% discount on their gowns.  Tuxedo and Suit Rentals are also 10% off, and when your groom and his groomsmen rent five tuxedos, the sixth one is free.  You will also receive 25% off your invitations.  Birchcraft Studios sample books are available in the boutique and may be checked out for your convenience.

How soon before my wedding should I order my bridal gown?

At least six months in advance of the wedding date.  That gives ample time for your gown to be ordered and alterations to be completed.

What if shipping dates are close to my wedding?

It may be possible for you to rush your order to get your gown here sooner.  Designers will charge an extra fee to rush your order.

How do I know what size to order?

Your bust, waist and hips will be measured by one of our bridal consultants.  Together you will refer to the size chart for the designer of your gown.  You will decide what size to order based on the style and fabric of the dress and where your measurements fall within the size chart.  

The Henry's called to say my gown is in---now what?

As soon as possible, come to the shop to try on your gown for fit, color, and condition.  It is rare for there to be anything wrong with the garment, but it does happen.  The sooner we are made aware of a problem, the greater the recourse we have with the designer.  We will go to bat for you to get any questions resolved.

Will I need alterations?

Probably.  Bridal gowns are made for women close to six feet tall, so you might need to have your gown shortened.  The size charts from which you will select the size to order have one bust, waist and hip measurement per size.  Unless your measurements match the size chart, you will probably need a tuck-or-two here and there.

Are alterations included in the price?

Alterations are always a separate charge at The Henry’s.  That is because The Alteration Shop is owned and operated separately by Lai Lam Liu.  The Henry’s house The Alterations Shop in our building for the convenience of our customers and receives no income from alterations. 

What will alterations cost?

As a very general rule-of-thumb, plan on spending $100-300. for alterations that may include a hem, bustle, and alterations to the bodice of the gown.  There is no charge for steaming the gown after your final fitting.

When should I schedule my fittings?

Begin alterations about two months before your wedding.  Plan on two-three fitting appointments.

How do I care for my gown after the wedding?

Wedding Gown Preservation Company will clean and preserve your wedding gown, veil, and one other accessory for just under $180.   Bring your gown and accessories to The Henry’s pay the fee, and we will package and ship your gown to the Wedding Gown Preservation Company for you.  Once it has been processed, they will ship the gown directly to you.

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